Process of Settlement of Claims in Post Offices......

SB Claims 3 WAYS


1. With Nomination
2. Without Nomination
3. With legal Evidence




With Nomination…
Application (Simple format)
Pass book
Death certificate
Powers:
SPM: Rs 1000
LSG SPM: Rs.2000
HSG SPM: Rs.5000
HSG PM:Rs. NO limit


Check the particulars in the claim form.


Satisfy yourself with the “Fact about the death”
Detailed verification only in case of doubt‐(113‐6/2003 dated 20.04.2004)
Balance, Nomination details & Free from court attachment to be got verified from HO




Action at SO on receipt of application


Examine the application
Satisfy about identity of the claimant
Attest the copy of death certificate
Impress date stamp on the application
Forward to HO for verification of balance and court attachment
On receipt after verification the SPM will issue sanction if it is within his limit




Action at HO
HO will


Verify the balance and nomination
Check whether there is any court attachment
See whether the account is pledged
See whether pledge is released if pledged
Forward the application to SO if it is within SPM limit




3 Legal Evidences…


Probate of Will
Succession Certificate
Letter of Administration




Legal Evidences…


When there is no Nomination + amount of claim exceeds Rs.1,00,000
Head Postmaster will sanction the claim
Fact of the death need not be verified
Genuineness of the legal evidence may be confirmed before making payment




Without Nomination…


Claim Application
Annexure I (Letter of Indemnity) Rs.80/- (either affixing Special adhesive stamps or bond paper)
Annexure II (Affidavit) Rs.20/- (either affixing Special adhesive stamps or bond paper)
Annexure III (Letter of disclaimer on Affidavit) Rs.20/- same as I
Death Certificate
Pass book
Address & ID proof of the Claimant.


Claims are decided based on Discretionary powers.




Discretionary Powers:


T/S SPM                          Rs. 1000


LSG SPM                         Rs. 2000


HSG SPM, PM                  Rs. 5000


Gezetted PM, SPOs           Rs. 20,000


Gr. A‐SSP/ CPM             Rs. 50,000


DPS                                     Rs. 75,000


PMG, CPMG                     Rs.1,00,000




No further verification is required (14‐71/80‐SS/SB dated 20.9.82 and 2.8.82)


Wait for 3 months from the date of death


Claimant is explained of Provision of Sec 193 of IPC


Department is free from any litigation vide Sec 5 of Govt SB Act 1873


Person giving false oath is punishable under law.




Oath


Verification of consent statements is not necessary


No notice to the near relatives is necessary


Declaration on oath/solemn affirmation can be made before any sanctioning authority irrespective of the amount of claim.


Verification of death certificate


G.I Dept of Posts Lr No 113‐b/2003‐SB dated at New Delhi the 20‐04‐2004


Verification of death certificate is necessary only when there is a doubt about the genuineness of the certificate


S C Claims


The nominee can encash the certificate after maturity


Nominee can opt for fresh certificate issued in his name after settlement of claim


In case of two or more claimant, they may opt for fresh certificate in their name‐joint A or joint B


In case of two or more nominee, they have option to subdivide the certificate and have fresh certificates issued in their name


In case of two nominee, if one nominee predeceased the investor, the surviving nominee will claim.


On the death of last surviving nominee claim will be settled in favor of legal heir of the nominee.




Sanctioning authority and power


Head Postmaster and Sub postmasters,


Selection grade and Time scale sub postmasters,


Settle irrespective of the amount


Head postmaster will not have jurisdiction in SO claims




With Legal Evidence


Succession certificate is necessary if the amount exceeds Rs 1,00,000/


Time scale SPM can sanction up to Rs 1000/


Divisional Head will sanction the claim relating to certificates registered at Time scale SO


LSG SPM and Head postmaster will settle claim of any amount




Without nomination and legal evidence


Divisional Head settle the claims of certificates of sub post offices exceeding the powers of SPMs


Settlement only after three months from the date of death of the investor


Gazetted Postmaster will not sanction the claims of certificates of the SOs under his jurisdiction which is beyond the powers of SPM


Courtesy : http://katiharho.blogspot.in/