List of office accounts which are not to be used in DOP Finacle

The office accounts listed below are blocked for transactions. Please instruct the SOLs strictly not to use these accounts in any transactions, as this would create blocking validations during EOD. These accounts, if entered in transaction menus, will show error; but it was noticed yesterday that these account numbers are being wrongly used in loan disbursement/account opening menus/TTUM uploads which resulted in blocking EOD.

Frequently used account numbers are highlighted in the list for easy reference. 

If any transaction has been done today in any of these accounts, please inform EOD team in a separate mail immediately for necessary action.

[SOLID] + 0002

[SOLID] + 0008

[SOLID] + 0009

[SOLID] + 0010

How to find unverified CIF in DOP Finacle

Invoke menu CCRC

Function : Verify

Enter the CIF ID : First 4 digits of any CIF created that day

Click on Verify

Click TAB 2 times

Then click ENTER

A list of unverified CIF will be displayed

How to trace the customer details in DOP Finacle

• In order to trace the customer details in DOP finacle recently a new menu launched in finacle which is nothing but CICD
• CICD stands for Customer Menu for Inquiring of Customer Details which is nothing it will display the details of the customer.
• We can trace customer PAN number, Adhaar number, mobile number and whether enrolled in PMJJY/PMSBY schemes by using the menu CICD.
• This is menu is very handy and useful menu for all the user working in DOP Finacle.
• The operating procedure and step by step usage of this menu is illustrated below.

Procedure to trace the customer details in DOP Finacle :- 

• Invoke the menu CICD menu then the system will display the below screen shot as shown below

Posting of PPF/SSA Intersol deposits by PM at HO

From: Gopinath S <gopinath.s@indiapost.gov.in>

Date: 3 February 2017 at 09:34

Subject: POSTING OF PPF/SSA Intersol deposits by PM at HO

Sir/Madam,

            I am directed by competent authority to convey the following.

 Implementation of 25,000 intersol limit

 Cheques accepted for subsequent deposits in Sub Office PPF / SSA accounts are lodged at HO in 0017 account of HO and posting is carried out at HOs after clearance, to facilitate posting, as per SB order 5  of 2016 intersol limit has been configured as 1.5 lakhs on 07/01/2017 as a temporary solution. Now Patch is deployed for implementing intersol limits from today.

Inter SOL Transaction Limit Fixed in DOP Finacle

Dear All,

Inter SOL limit of RS.25,000/- is set in Finacle in transaction menus as part of preventive measures to prevent frauds

SB order was already issued by Directorate on this.
So, it validates the amount for inter SOL transactions
It should NOT check for cheque clearing 
If any SOL complaints about issue in cheque clearing due to inter SOL limit, please raise a ticket with service desk besides sharing screenshot

REGISTER SHOULD BE MAINTAINED FOR THE LEGAL TENDER NOTES DEPOSITS - RBI GUIDELINES

Respected Sir/Madam,

Please find attached the RBI Notification regarding relaxation in the limit of withdrawal of cash from bank deposit accounts. The instructions of RBI stipulates that withdrawals may be allowed for deposits made in current legal tender notes on or after 29.11.2016 beyond the current limits preferably, available higher denomination bank notes of Rs. 2000/- and 500/- are to be issued for such withdrawals. 

This instructions of RBI is applicable only for those depositors who deposits valid legal tender notes and seeking withdrawal, for whom the current limit of (Rs. 24000/-) is relaxed. 

The following are the procedure to be followed:-

1.The withdrawal exceeding the current limits may be allowed only in the home SOL of the account holder.

2.The Finacle application should validate the withdrawals exceeding the limit for those depositors who deposit the current legal tender notes on or after 29.11.2016. For this purpose a Patch needs to be deployed.

3.The counter PA should maintain a separate register for entering details of such deposit transactions.

The proforma of the register is as follows:-

S.No. Date Name of the Account Holder SB Account Number Amount Deposited through current legal tender notes Deno. of legal tender notes Counter PA Sign. PM/SPM/ Counter Supervisor Signature, Date and amount of withdrawal, if any

4. The depositors who are depositing current legal tender notes on or after 29.11.2016 should write the denomination of currency notes on the pay in slip.

5. After acceptance of deposit by post office, the concerned PA should acknowledge the tendering of currency notes on the back side of the counterfoil of the pay in slip and write the Sl. No. of the entry in above mentioned register.

6. While allowing withdrawal the Counter PA should consult the prescribed Register and make necessary entries for the cash withdrawal from the respective account.

7. Counter PA should maintain the details of cash received and remitted to Treasurer separately for WOS Notes and Current Legal Notes.

CEPT team/FSI vendor is requested to put in place necessary validation by deploying a Patch in Finacle application. Further detail will be intimated in due course. 

In the meanwhile, necessary instructions may be issued to all concerned. 

With regards,

Sachin Kishore

Director (CBS)

Sansad Marg,

Dak Bhavan

Important Instruction from Directorate Regarding exchange of WOS notes.

From: Director (CBS)

Sent: 15 November 2016 19:28

To: All CPMG

Cc: All PMG; DDG (Financial Services); Member (Banking & HRD)

Subject: Regarding exchange of WOS notes. 

Respected Sir/Madam

Further steps to be taken to prevent frauds in CBS Offices

Good News for all FINACLE Users :HCRT menu enabled

HCRT menu was enabled in Finacle to reverse/delete verified transactions which were done due to server failure or by mistake.

PA: HCRT→R-Request→A/C ID→Transaction ID→Go→Select→Submit 

(Note down Reference number).

PROCEDURE FOR ADDING NSC NEW PRODUCT TO AGENT IN FINACLE

At the time of issuing NSC certificates, we are facing an error, "The agent you Input has not linked with current scheme code. Please setup it proper"

Step by Step Procedure in Detail:

1. Invoke HDSAMM menu 

2. Function - Modify 

3. Enter DSA ID - Nothing but Agent id 

4. Click on GO(F4) 

5. A screen will be appeared as follows 

DOP CORE BANKING SOLUTION FREQUENTLY ASKED QUESTIONS

Click here to view, Common issues on RD/PPF/NSC user guide and FAQ 

ROLL OUT OF INTERNET / MOBILE / SMS BANKING

Copy of eMail dated 18.02.2016 from Director (CBS) to all Circle Heads From: Director (CBS) Sent: 18 February 2016 17:46

Subject: Roll out of Internet/Mobile/SMS Banking 

Respected Sir/Madam

I am directed to enclose Standard Operating Procedure (SOP) of Internet/Mobile / SMS Banking for circulation to all CBS Post Offices. Facilities available through these channels are also attached. These need to be pasted on the Public Notice Board of all CBS Post Offices. 

PINEAPPLE: A COMPREHENSIVE STEP BY STEP GUIDE FOR INDIA POST FINACLE PREPARED AND DEDICATED TO INDIA POST PARIVAR BY poupdates.blogspot.in

PLEASE CLIC HERE TO DOWNLOAD

Latest Frequently Asked Questions on Finacle Core Banking Solution by SDC Chennai

PLEASE CLICK HERE TO DOWNLOAD

Procedure to inquire paid transactions for MIS/SCSS/TD accounts in DOP Finacle

• For all the accounts of SBA scheme i..e, SB/PPF/SSA accounts we will inquire the ledger details and ledger balance using the menu HACLI(Account Ledger Inquiry).
• But for TDA accounts i..e., MIS,SCSS and TD accounts we can't trace the total installments paid to the customer using the menu HACLI as these accounts interests will be credited in respective Sundry accounts ( Unposted Office Account).
• For MIS,SCSS and TD accounts interests of the customers will be credited in respective sundry accounts i..e,

For MIS accounts Sundry account is SOLID+0337.
For SCSS accounts Sundry account is SOLID+0338.
For TD accounts Sundry account is SOLID+0335.

Generally in DOP Finacle we will reverse the amount i..e, customer interest from the Sundry account by giving the reference number (customer account number) which is called pointing account hence Sundry accounts comes under OAP(Office Account Pointing).

HATS OFF TO THE EFFORTS OF CPC ODHISA - CBS FINACLE WORK FLOW

Postmaster Cadre Association (AIAPC) conveys its sincere thanks to the worthy contribution of CPC-Odisha Circle. Please Keep up the good work and en-light the staffs of India Post.

PLEASE CLICK HERE TO DOWNLOAD THE VERY USEFUL FINACLE WORK FLOW FILE

CBS AGENT PORTAL LATEST UPDATE

It is decided that the Agent Portal opened in phased manner, In trail basis the Portal opened in Karnataka and TamilNadu. 

Initially, the portal access is opened up for agents in Karnataka and Tamil Nadu.

Please instruct all agents to loggin and test their position of access

If user is locked due to various other reasons of repeated attempts – please follow the reset procedure simultaneously

After observing the load in server in the back end, it was decided to expand the phase of observation to Maharashtra and UP circles.

After this phase, the rest all will be allowed access.

 Please instruct all agents concerned in these two circles to loggin and proceed with the business 

Feedback of SPOCs invited by CPC Chennai. Kindly share your views to Open up in New phases.

SOLUTION TO ACCESS AGENT PORTAL IN DOP FINACLE

The agent users have to clear the browser cache and then try to login. Please ask agents to follow the steps below to clear the cached temp files.

Click on Windows and R button together.

In the Run window, type %temp% and press enter.

The temp folder will be opened. Delete all the files in this folder.

Remove any saved favorite link as well from the browser.

Post this, user can access the url https://dopagent.indiapost.gov.in

USEFUL TIPS FOR FINACLE OPERATIONS IN DOP FINACLE APPLICATION

1. New A/c No. from Old A/c No. CNAC – SOL ID+scheme+Old A/c No.

2. A/cs linked to MPKBY agent. HDSAMM

3. Commission paid to agents. HFINRPT . HPR . Report 2 to 5 as per requirement.


4. TDS deducted from Agents. HFINRPT . HPR . Report 2 & 3 as per requirement.


5. New A/c No. (any scheme) not noted


HAFI .SOLID: Default SOLID . Ref. No.: Enter one or two spaces. Table Short Name: GAM .
General Ledger Subhead Code: as under . Authorize: Select the radio button 'Not Authorized.
Function Code: A (ADD i.e new Accounts opened): M (modified accounts) : Z (Closed A/cs) 
Following Are The GL Heads:

SSA A/c Opening List View/Print (HACSP) : Finacle Solution

As you Know SSA scheme is new Added in POSB. There is no report in HFINRPT menu, so many SOLs are preparing List manually. Here we are give a remedy to all to print the Account Open List of SSA. You can use HACSP command to View/Print List of Account of SSA. The following process is used to execute this command. This command can be used in CPA/SU/SA level.

• Menu Shortcut - HACSP
• GO
• The following screen will be appeared

• Give SOL ID
• Scheme Code is SSA