Q1 Central Civil Services (Conduct) Rule 1964
Q2 The CCC rules shall not apply to any extra departmental Agent in the Posts and Telegraphs Department who does not hold any other post in connection with the affairs of the Union.
Q3 Time frame for closure /premature of accounts at sub office
a. same Day b. within 2 working day c within 3 working day
Q4 Time frame for Issue of duplicate passbook
a. same Day b. within 5 working day c within 7 working day
Q5 There is three-tier system of consumer forum.
The above said statement is
Q6 For complaints up to Rs.20 lakhs will be handled by
a. District Consumer Forum b. State commission c. National Commission
Q7 Norms for Mail Delivery Standards in Inter State is
a. 2-3 days b Same day c. 3-5 days
Q8 . Citizen Charter includes -----------
a. Grievance Redress b. Details of customer . C. Charter of Duty
Q9. ------------ was the first commemorative post mark of Independent India
a. Jai Hind B. Jai javan C Jai Kisan
Q10. The First digit in Pin code denotes the ------------
a. District b . Circle c .Division
Q11 Direct Post means
a. Distribution of advertising materials directly to prospective customers. b. sending parcels weighing up to 35 kg across the country. C. pre-mailing solutions including collection/printing, inserting, and addressing
Q12 The postal service comes under the Department of Posts which is a part of the Ministry of Communications and Information Technology .
The above said statement is
a. True b. False
Q13 . Ordinary post cards and competition post cards differ with respect to ________.
a. Colour and price b. Weight and price c. Size and price
Q14 i. Aerogram is used to send written message to __________. i.
a. Selected Foreign countries. B. Foreign countries c. Within India
Q15 Postal charges on ordinary inland parcels vary according to _______.
a Weight b. Size c. Content
Q16. The postage on Book Post mail is _______ than that on sealed envelopes.
a. more b. higher c. Less
Q17 . Inland letter cards should be used instead of post cards when the sender of a message
wants to convey any ________ message.
A Secret b. open c. urgent
Q18 . Speed post service is available in all post offices.
The above said statement is
a. True b. False
Q20 Advertisement of products and services can be done through post office by using the
facility of _____ post.
a. Business b. Media C. Direct
Q21 To ensure payment to the right person we can _________ the postal order
a. Cross b. Mark c. strike out
Q22 Post office offers Rural Post Life Insurance facility for the benefit of weaker sections
of our society .
The above said statement is
a. True b. False
Q23 Speed post service was introduced on
a. 1st August 1986 b. 2nd April 2002 c. 3rd April 1991
Q24 Allowing transfer of huge amount of money through
a. Bulk Money Order b Instant Money Order C. Corporate Money Order
Q25 . A Government employee who is 52 years of age can insure his life at post office.
The above said statement is
a. True b. False
Q1 India Post’s products and services will be the customer’s first choice.
The above said statement is
a. True b. False
Q2 Minister of Communications and Information Technology
a. Shri. Gurudas Kamat b. Shri Kapil Sibal C. Ms. Radhika Doraiswamy
Q3 The transaction not included in primary service of Indian Postal Department
a. Sale of stamps and Stationery b. Western Union Money Transfer c. Booking Registered Article
Q4 The Post Office Savings bank Scheme is an -------- function performed by the Department of Posts on behalf of the Ministry of Finance, Government of India.
a. Primary b. Secondary c. Agency
Q5 Interest rate of 3 Year TD Account
a. 7.25% b . 7.50 c. 6.25
Q6. Rate of interest ------% for Kisan Vikas Patra (compounded yearly)
a. 5.8 b. 8.2 c. 8.4
Q7 Electronic Money Order (eMO) launched on 10.10.2008
a. 10.10.2009 b. 10.10.2008 c.11.05.2009
Q8. Instant Money Order (iMO) introduced on
a. 01.01.2010 b. 25.03.2011 c.20.01.2006
Q9 Rural Postal Life Insurance (RPLI) scheme was also introduced in ----- for the benefit of the entire rural people.
a. 1986 b. 1985 c. 1995
Q10 The Department also provides the facility of online registration and response to complaints at its website
Q11. Kerala Circle includes the Union Territory Pondicherry
The above said statement is
a. True b. False
Q12. Right to Information Act was formed
a.2005 b .2006 c. 2007
13. The word CPIO relates with
a. RTI Act b . Customer Care C RPLI
14. An ACG-67 receipt should be issued for collecting fee of Rs 100 in connection with submission of RTI application .
The above said statement is
a. True b. False
15 Appeals against the decisions of the Superintendent of Post for RTI Application is
a. Director Postal Services B. CPMG C Secretary,Department of Posts
Q1 The system was reorganized and the service opened to the general public by Warren Hastings first governor general of Bengal with supervisory powers overBombay and Madras, in ------------.
a. 1874 b . 1898 c. 1774
Q2 EMS means
a. Express Mail Service b. Electronic Mail Service c. E enabled Mail Service
Q3 ------------------- service for sending parcels and large consignments across the nation and around the world.
a. Parcel b Media Post c . Logistic Post
Q4 . Money Order Videsh is a new offering of India Post to facilitate remittances to -----------
a. Foreign Countries b. within India c Both
Q5 The e-IOD service would be offered initially with ------
A Business Post b. Logistic Post c. Bill Mail Service
Q6 The bar code would contain 13 characters
The above said statement is
a. True b. False
Q7 For transfer of accounts- the depositor should apply in the prescribed form---------------
a. SB10(b) b. SB3 c .SB10(c)
Q8. When there is no transaction in an SB account continuously for -- financial years, the account will be treated as silent account.
a. 3 b. 2 c. 4
Q9 LSG/HSG offices can revive the accounts independently
The above said statement is
a. True b. False
Q10 In case of bouncing of cheque INR. ----/- is charges as service charge
a. 25 b.35 c.50
Q11 Premature closure after ----- year is allowed in SCSS
a. 1 b. 2. c. 5
Q12 India Post allows free transmission of blind literature packets up to ----- kilograms
a.8 b.7 c.9
Q13 Any parcel exceeding 4 kilograms in weight then registration is
a. Compulsory b . Not compulsory
Q14 All articles superscribed C/O POSTMASTER or in any other similar way are called ------------articles.
a. Postal b . poste restante c. priority
15 . The world’s first stamps were called the---------
a. Penny Blacks b Penny red c. Blacks Penny .
Model Question For Departmental Examination
Q1 Savings Bank Act -------------
a. 1874 b. 1888 c. 1873
Q2. Post office Savings Bank Mannuals – Volume I containing ----------------
a. Act and statutory rules b. procedural Rules on PO certificate c. Procedural Rules on Post office Savings bank
Q3 5 year Indira Vikas Patra Discontinued from-----------
a. 15.07.99 b. 15.05.2010 c. 16.03.99
Q4. Certificate of all types and denominations are printed at the Government of India security Press ----------------
a. Goa b. Delhi c. Nasik
Q5 Work of stocking and supply of certificates entrusted with -------------------
a. Postal stores depot b. Circle Stamp Depot .b Circle office
Q6 In Post office working on SB (LAN) the stock of certificate will remain with Postmaster and no working stock will be issued to counter .
The above said statement is
a. True b. False
Q7. Yearly Lists of Unsold certificates may be prepared on
a. 31st Dec of each year b. 31st March of each year c. 1st April of each year
Q8 A Minor can purchase the certificate through an adult ( any Person) or direct in his name
The above said statement is
a. True b. False
Q9 Fee for certificate of commission earned by agent
a. 5/- b. 10/- c. 1/-
Q10 The word “ negative List “ is related with
a. Time Deposit b. Certificates C. Saving Bank Account
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