Model Paper for Postmaster Exam - 2

Based on conduct rules, Citizen chart .Consumer Fourm.Products of  Indian Postal Department

Q1 Central Civil Services (Conduct) Rule 1964

Q2 The CCC rules shall not apply to any extra departmental Agent in the Posts and Telegraphs Department who does not hold any other post in connection with the affairs of the Union.

Q3 Time frame for closure /premature of accounts at sub office

a. same Day   b. within 2 working day  c within 3 working day

Q4   Time frame for Issue of duplicate passbook

a. same Day   b. within 5 working day  c within 7 working day

   Q5 There is three-tier system of consumer forum.

   The above said statement is

         a. True    b. False

   Q6  For complaints up to Rs.20 lakhs will be handled by 

              a.  District Consumer Forum b. State commission  c. National Commission

  Q7 Norms for Mail Delivery Standards in Inter State  is

a. 2-3 days  b Same  day  c. 3-5 days 

Q8 . Citizen Charter  includes -----------

a. Grievance Redress  b. Details  of customer . C. Charter of Duty

Q9. ------------ was the first commemorative post mark of Independent India

              a. Jai Hind   B. Jai javan      C Jai Kisan

Q10.  The First digit in Pin code denotes the ------------

a. District   b . Circle   c .Division

Q11  Direct Post means

a. Distribution of advertising materials directly to prospective customers. b. sending parcels weighing up to 35 kg across the country. C. pre-mailing solutions including collection/printing, inserting, and addressing

Q12  The postal service comes under the Department of Posts which is a part of the Ministry of Communications and Information Technology .

The above said statement is

         a. True    b. False

Q13 . Ordinary post cards and competition post cards differ with respect to ________.

a. Colour and price  b. Weight and price   c. Size and price

Q14 i. Aerogram is used to send written message to __________.  i.

  a.  Selected Foreign countries. B. Foreign countries  c. Within India

Q15  Postal charges on ordinary inland parcels vary according to _______.

a  Weight  b. Size c. Content

Q16. The postage on Book Post mail is _______ than that on sealed envelopes.

a. more  b. higher c.  Less

Q17 . Inland letter cards should be used instead of post cards when the sender of a message

wants to convey any ________ message.

A  Secret b. open c. urgent

Q18  . Speed post service is available in all post offices.  

The above said statement is

         a. True    b. False

Q20  Advertisement of products and services can be done through post office by using the

facility of _____ post.

a. Business   b. Media  C. Direct

Q21 To ensure payment to the right person we can _________ the postal order

a. Cross b. Mark c.  strike out

Q22  Post office offers Rural Post Life Insurance facility for the benefit of weaker sections

of our society .

The above said statement is

         a. True    b. False

Q23  Speed post service was introduced on

a. 1^st  August 1986  b.  2^nd April 2002    c. 3^rd April 1991

Q24 Allowing transfer of huge amount of money through

a.  Bulk Money Order  b Instant Money  Order  C. Corporate Money Order

Q25 .  A Government employee who is 52 years of age can insure his life at post office.

The above said statement is

         a. True    b. False

Q1 India Post’s products and services will be the customer’s first choice.

The above said statement is

        a. True    b. False

Q2 Minister   of   Communications     and     Information   Technology   

  a. Shri. Gurudas Kamat b. Shri Kapil Sibal  C. Ms. Radhika Doraiswamy

Q3  The transaction not  included in primary  service of Indian Postal  Department

a. Sale of stamps and Stationery  b. Western Union Money  Transfer c. Booking Registered Article

Q4  The Post Office Savings bank Scheme is an -------- function performed by the Department of Posts on behalf of the Ministry of Finance, Government of India.  

a. Primary  b. Secondary  c. Agency

Q5  Interest rate of 3 Year TD Account

a. 7.25%  b . 7.50  c. 6.25

Q6. Rate of interest ------% for Kisan  Vikas  Patra (compounded yearly)

a. 5.8   b. 8.2  c. 8.4

Q7   Electronic Money Order (eMO) launched on 10.10.2008

  a. 10.10.2009   b. 10.10.2008  c.11.05.2009

Q8. Instant Money Order (iMO) introduced on

   a. 01.01.2010 b. 25.03.2011 c.20.01.2006

Q9  Rural Postal Life Insurance (RPLI) scheme was also introduced in ----- for the benefit of the entire  rural people.

a. 1986  b. 1985 c. 1995

Q10 The Department also provides the facility of online registration and response to complaints at its website

a. www.indiapost.gov.in. b  www.indiapost.gov.com  c. www.indiapost.org

Q11. Kerala Circle includes the Union Territory  Pondicherry 

     The above said statement is

        a. True    b. False

Q12.    Right to Information Act was formed 

a.2005  b .2006  c. 2007

13.   The word CPIO  relates  with 

a. RTI Act   b . Customer Care  C RPLI

14. An ACG-67 receipt should be issued for  collecting fee of  Rs 100  in connection with submission of RTI application .

     The above said statement is

        a. True    b. False

15  Appeals against the decisions of the Superintendent of Post for RTI Application  is 

a. Director Postal Services     B. CPMG   C Secretary,Department of Posts

  

Q1   The system was reorganized and the service opened to the general public by Warren Hastings first governor general of Bengal with supervisory powers overBombay and Madras, in ------------.

a. 1874    b . 1898   c. 1774

Q2      EMS  means 

a. Express Mail Service    b.  Electronic Mail Service   c. E enabled  Mail Service

Q3 ------------------- service for sending parcels and large consignments across the nation and around the world.

a. Parcel    b Media Post   c . Logistic Post

Q4 . Money Order Videsh is a new offering of India Post to facilitate remittances to -----------

a. Foreign Countries  b. within  India   c Both

Q5  The e-IOD service would be offered initially with ------

A  Business Post     b. Logistic Post   c. Bill Mail Service  

Q6 The bar code would contain 13 characters

The above said statement is

        a. True    b. False

Q7  For transfer of accounts- the depositor should apply in the prescribed form---------------

a.  SB10(b)  b. SB3      c .SB10(c)

Q8. When there is no transaction in an SB account continuously for -- financial years, the account will be treated as silent account.

a. 3  b. 2  c. 4

Q9    LSG/HSG offices can revive the accounts independently

              The above said statement is

        a. True    b. False

Q10  In case of bouncing of cheque INR. ----/- is charges as service charge

a. 25   b.35  c.50

Q11 Premature closure after ----- year is allowed in SCSS

a. 1 b. 2. c. 5

Q12 India Post allows free transmission of blind literature packets up to ----- kilograms

a.8  b.7  c.9 
 

Q13  Any parcel exceeding 4 kilograms in weight then registration is

a. Compulsory   b . Not compulsory

Q14   All articles superscribed C/O POSTMASTER or in any other similar way are called ------------articles.

a. Postal       b . poste restante    c. priority

15 . The world’s first stamps were called the---------

a. Penny Blacks    b Penny red    c. Blacks Penny .

Model Question  For Departmental Examination

Q1 Savings Bank Act  -------------

a. 1874  b. 1888 c. 1873

Q2. Post office  Savings Bank Mannuals – Volume  I containing ----------------

a. Act and  statutory  rules  b. procedural Rules on PO certificate c. Procedural Rules on Post office Savings bank

Q3   5 year Indira Vikas  Patra  Discontinued from----------- 

a. 15.07.99    b. 15.05.2010   c. 16.03.99

Q4. Certificate  of all types and denominations are printed at the Government of India security Press ----------------

a. Goa  b. Delhi  c. Nasik

Q5 Work  of stocking  and supply of certificates  entrusted with  -------------------

a. Postal stores depot b. Circle Stamp Depot .b Circle office

Q6 In Post office working on SB (LAN) the stock of certificate will remain with Postmaster and no working stock will be issued to counter .

The above said statement is

        a. True   b. False

Q7. Yearly Lists of Unsold certificates may be prepared on

a. 31^st Dec of each year   b. 31^st March of each  year  c. 1^st April of each year

Q8 A Minor can  purchase the certificate through an adult ( any Person) or direct in his name

The above said statement is

        a. True    b. False

Q9 Fee for certificate of  commission earned by  agent

a. 5/-  b. 10/-   c. 1/-

Q10  The word  “ negative List  “  is related with

a. Time Deposit b. Certificates C. Saving Bank Account

Courtesy: sapost

PM Grade II List

Postmasters Grade website wishing the four PM Grade I officials whose are all promoted as Postmaster GradeII

India Post to take on couriers, enter banking

Minister of IT and Communications Kapil Sibal with Minister of State for IT and Communications Sachin Pilot during the Round Table on National Postal Policy 2012, in New Delhi. Photo: S. Subramanium

Plans to make it an efficient, cost-effective provider of services: Sibal

Union Communications and IT Minister Kapil Sibal, who also holds the charge of Department of Posts, has now turned his focus on expanding the scope of India Post to take on the growing challenge from private courier business and diversify into banking.

"We have started the process of formulating the National Postal Policy with a two-pronged approach — to develop services that assist, facilitate, enhance and quicken the process of development aimed at inclusive growth, and reposition India Post to make it a self-sufficient, efficient and cost-effective provider of these services," Mr. Sibal said at a meeting organised by the Federation of Indian Chambers of Commerce and Industry (FICCI) on Wednesday.

Acknowledging the challenge being posed by private courier firms to India Post, Mr. Sibal said the government would soon start registering these entities as under the present rules and regulations they were not allowed to do business. "This will give courier service-providers legal recognition…we are suggesting registration, not licensing. We have no intention of licensing the courier industry and will only register them to know the size and status of the industry," he said.

Vast reach

Minister of State for Communications and IT Sachin Pilot said: "With over 1.55-lakh post offices, 95 per cent of which are located in rural areas, we are well placed to provide all kinds of services to people across India, particularly those living in villages and remote locations. We are assisting various government development programmes, while through banking facilities we can assist the Centre's initiative of providing financial inclusion to every citizen."

Notably, the Department of Posts has already applied for a banking licence from the Reserve Bank of India, while Mr. Sibal has recently written to Finance Minister Pranab Mukherjee to expedite the matter.

Mr. Pilot also pointed out that India Post had undertaken a massive drive to modernise its post offices to offer global standards of service to customers. "We need to create viable revenue models and adopt latest technologies for improving service delivery. India Post is gearing up to face future challenges… we will adopt various measures to transform the Postal Department in tune with the changing nature of services," he added.

Courtesy: ruralpostalemployees.blogspot.com

PTI confirms additional 7% D.A. from January'12 for Central and State employees

Govt Employees Entitled to 7 Percent Additional Dearness Allowance from January 


PTI , Wednesday, 01 February 2012, 09:28 IST
Shimla/ New Delhi: Central and state government employees will be entitled to 7 percent additional dearness allowance (DA) with effect from January 1, 2012.This increase is on account of the proportionate rise in twelve-month moving average of Consumer Price Index for Industrial Workers (CPI-IW) as of December 2011, according to Labour Bureau sources.
The DA is revised every six months based on this average. The employees are getting 58 percent of basic and grade pay as DA and with 7 percent increase from this month the DA payable to them would be 65 percent.


Meanwhile, cheaper food items sharply pulled down retail inflation based on CPI-IW to 6.49 percent in December.


Inflation based on CPI-IW stood at 9.34 percent in November, according to labour ministry data released today.


Meanwhile, inflation based on the food index for industrial workers moderated to 1.97 percent in December from 7.61 percent in November.


As per the data, the CPI-IW increased by two points to 197 in December vis-a-vis the base of 100 for the year 2001.


The point-to-point variation in the index measures the change in price levels over a period.


In December, the index recorded the maximum decrease of 8 points each in the Ghaziabad and Jamshedpur centres, followed by 7 points each in Mysore, Bokaro and Ranchi Hatia and six points in three other centres.


The index increased by 6 points in the Coonoor centre, by 4 points in Chennai and by three points in the Mercara centre.


In seven centres across the country, the index remained unchanged.


courtesy: paycommisionupdate.blogspot.com

Kapil Sibal Inaugurates Round Table on National Postal Policy

Shri Kapil Sibal, Minister of Communications and Information Technology inaugurated a Round Table on National Postal Policy here today. Speaking on the occasion Shri Sibal said that in view of IT revolution India Post has to embrace the changes and to be prepared for challenges of tomorrow.

Shri Sachin Pilot Minister of State for Communications and Information Technology said that Department of Posts has to revisit and reinvent itself in the light of rapidly changing scenario. Though Department of Posts is already engaged in plethora of activities, it may explore other revenue streams.

Earlier Ms. Manjula Prashar, Secretary Department of Posts introduced the theme. Draft agenda for the Roundtable included –

Ø  Vision, Mission and Policy

Ø  USO of the Postal Sector.

Ø  Organization and Market Research, environmental concerns and social responsibilities in the Postal Sector.

Ø  Expansion and Modernization of Postal Network in India.

Ø  Issues relating to Standardization of mail and National Address System.

Ø  Issues relating to development of institutional framework with right and responsibility of Government regulator, operator and customer.

Ø  Contours of Competition Policy in the Postal Sector.

Ø  Issues of strategies relating to capacity development in the Postal Sector.

Ø  Synchronization of domestic postal policies with WTO and other international norms.

Ø  Roadmap for the Postal Sector.

Ø   

The Round Table aimed at engaging in discussions with key stakeholders related to the Postal Sector. The conference was addressed by various stakeholders giving their inputs in order to frame a National Postal Policy which will address the interests and concerns of all. Indian postal sector requires a comprehensive policy document, representative of the interests of all the stakeholders and driving the postal sector to contribute to the social and economic development of the country.

                In order to have a National Postal Policy which reflects the views of the broadest possible range of postal stakeholders, the participants at the Round Table included stakeholders from Government, Operators Representative Associations, Think Tank, Academia, Users of Postal & Communication Services, Banks, Regulators, Transporters and stakeholders in international business besides senior officers of Department of Posts.

Courtesy: www.sapost.blogspot.com

Postal Department applies to RBI for banking licence

Minister for Communications and IT, Mr. Kapil Sibal with MoS, Mr. Sachin Pilot, at the FICCI round table on National Postal policy 2012 , in the capital on Wednesday.

NEW DELHI, FEB. 1: 

The Postal Department has applied to the Reserve Bank of India for a banking licence, the Communications Minister, Mr Kapil Sibal, said here on Wednesday.

Mr Sibal said he had written to the Finance Minister, Mr Pranab Mukherjee, to expedite the granting of licence.

Speaking on the sidelines of the postal policy round table organised by FICCI, Mr Sibal said, “A national postal policy targeting expansion and modernisation of the postal network would be announced during this year. The Government does not intend to issue licences to courier service companies, but would make it mandatory for them to register.”

Aimed at modernising postal services, the policy is expected to make the department adopt a more financially viable revenue model. It would also provide affordable services at all points in the country as part of its Universal Service Obligation, the Minister said.

The Department is also expecting large-scale private sector participation in providing value added services and extending its product range beyond the current core functions.

“There are tremendous opportunities for the private corporate sector to use its ingenuity to create innovative products and delivery mechanisms through the Indian postal network,” Mr Sibal said.

India currently has 1.55 lakh post offices, 95 per cent of which are located in rural areas.

Source : thehindu dtd 01/02/2012

LGO RESULTS WILL BE PUBLISHED SHORTLY

Till Now result is not published. It May published tomorrow.

IMPORTANT WINDOWS SHORT CUT KEYS

Use Windows Short Cut Keys to Easy Operation....
Windows system key combinations




F1: Help


CTRL+ESC: Open Start menu


ALT+TAB: Switch between open programs


ALT+F4: Quit program


SHIFT+DELETE: Delete item permanently




-------------------------------------------------------






SHIFT+right click: Displays a shortcut menu containing alternative commands 
SHIFT+double click: Runs the alternate default command (the second item on the menu)


ALT+double click: Displays properties


SHIFT+DELETE: Deletes an item immediately without placing it in the Recycle Bin




----------------------------------------------------------------------------------------




General keyboard-only commands


F1: Starts Windows Help


F10: Activates menu bar options


SHIFT+F10 Opens a shortcut menu for the selected item (this is the same as right-clicking an object


CTRL+ESC: Opens the Start menu (use the ARROW keys to select an item)


CTRL+ESC or ESC: Selects the Start button (press TAB to select the taskbar, or press SHIFT+F10 for a context menu)


ALT+DOWN ARROW: Opens a drop-down list box


ALT+TAB: Switch to another running program (hold down the ALT key and then press the TAB key to view the task-switching window)


SHIFT: Press and hold down the SHIFT key while you insert a CD-ROM to bypass the automatic-run feature


ALT+SPACE: Displays the main window's System menu (from the System menu, you can restore, move, resize, minimize, maximize, or close the window)


ALT+- (ALT+hyphen): Displays the Multiple Document Interface (MDI) child window's System menu (from the MDI child window's System menu,you can restore, move, resize, minimize, maximize, or close the child Window)


CTRL+TAB: Switch to the next child window of a Multiple Document Interface (MDI) program


ALT+underlined letter in menu: Opens the menu


ALT+F4: Closes the current window


CTRL+F4: Closes the current Multiple Document Interface (MDI) window


ALT+F6: Switch between multiple windows in the same program (for example, when the Notepad Find dialog box is displayed, ALT+F6 switches between the Find dialog box and the main Notepad window)


------------------------------------------------------
Shell objects and general folder/Windows Explorer shortcuts
For a selected object:


F2: Rename object


F3: Find all files


CTRL+X: Cut


CTRL+C: Copy


CTRL+V: Paste


SHIFT+DELETE: Delete selection immediately, without moving the item to the Recycle Bin


ALT+ENTER: Open the properties for the selected object


To copy a file
Press and hold down the CTRL key while you drag the file to another folder


To create a shortcut


Press and hold down CTRL+SHIFT while you drag a file to the desktop or a folder.


General folder/shortcut control




F4: Selects the Go To A Different Folder box and moves down the entries in the box (if the toolbar is active in Windows Explorer)


F5: Refreshes the current window.


F6: Moves among panes in Windows Explorer


CTRL+G: Opens the Go To Folder tool (in Windows 95 Windows Explorer only)


CTRL+Z: Undo the last command


CTRL+A: Select all the items in the current window


BACKSPACE: Switch to the parent folder


SHIFT+click+Close button: For folders, close the current folder plus all parent folders
Windows Explorer tree control


Numeric Keypad *: Expands everything under the current selection


Numeric Keypad +: Expands the current selection


Numeric Keypad -: Collapses the current selection.


RIGHT ARROW: Expands the current selection if it is not expanded, otherwise goes to the first child


LEFT ARROW: Collapses the current selection if it is expanded, otherwise goes to the parent Properties control
CTRL+TAB/CTRL+SHIFT+TAB: Move through the property tabs
Accessibility shortcuts
Press SHIFT five times: Toggles StickyKeys on and off


Press down and hold the right SHIFT key for eight seconds: Toggles FilterKeys on and off


Press down and hold the NUM LOCK key for five seconds: Toggles ToggleKeys on and off


Left ALT+left SHIFT+NUM LOCK: Toggles MouseKeys on and off


Left ALT+left SHIFT+PRINT SCREEN: Toggles high contrast on and off


Microsoft Natural Keyboard keys


Windows Logo: Start menu


Windows Logo+R: Run dialog box


Windows Logo+M: Minimize all


SHIFT+Windows Logo+M: Undo minimize all


Windows Logo+F1: Help


Windows Logo+E: Windows Explorer


Windows Logo+F: Find files or folders


Windows Logo+D: Minimizes all open windows and displays the desktop


CTRL+Windows Logo+F: Find computer


CTRL+Windows Logo+TAB: Moves focus from Start, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to items on the Quick Launch toolbar and the system tray)


Windows Logo+TAB: Cycle through taskbar buttons


Windows Logo+Break: System Properties dialog box


Application key: Displays a shortcut menu for the selected item




Microsoft Natural Keyboard with IntelliType software installed
Windows Logo+L: Log off Windows


Windows Logo+P: Starts Print Manager


Windows Logo+C: Opens Control Panel


Windows Logo+V: Starts Clipboard


Windows Logo+K: Opens Keyboard Properties dialog box


Windows Logo+I: Opens Mouse Properties dialog box


Windows Logo+A: Starts Accessibility Options (if installed)


Windows Logo+SPACEBAR: Displays the list of Microsoft Intelli Type shortcut keys
Windows Logo+S: Toggles CAPS LOCK on and off
Dialog box keyboard commands
TAB: Move to the next control in the dialog box
SHIFT+TAB: Move to the previous control in the dialog box


SPACEBAR: If the current control is a button, this clicks the button. If the current control is a check box, this toggles the check box. If the current control is an option, this selects the option.
ENTER: Equivalent to clicking the selected button (the button with the outline)
ESC: Equivalent to clicking the Cancel button


ALT+underlined letter in dialog box item: Move to the corresponding item


Courtesy: systemadmin.blogspot.com

RTI Reply by DOP regarding implementation of Ernakulam CAT Orders Dated 19.10.2011

Reply given by Postal Directorate vide No.5-4/2008-PCC(RTI) Dated 12.01.2012 is reproduced below:

The information sought is provided as under:-

1. 2. 3.

Please intimate what would be the further maximum reasonable time required to implement these orders since two months have passed. Please intimate the present progress of this case. Please intimate whether it will be implemented with effect from 01.01.2006 since these order have been allowed on the basis of recommendation of 6th CPC.

The information sought under serial No.1 &3 seeking the views and opinion of the CPIO Which is not permissible as per CIC decision No.525/IC(A)/2007 Dated 08.02.2007. However, in respect of serial 2, the issue is under examination of the Department.

Courtesy: postalinspectors.blogspot.com

HOW TO OBTAIN RTI INFORMATION

I am writing this column for those who are desirous of collecting information under RTI and what should be the correct format to have information. As all of us know that, citizen has a right to seek such information from a public authority which is held by the public authority or which is held under its control. It is not open to a requester to ask, in the guise of seeking information, questions to the public authorities about the nature and quality of their actions. The RTI Act does not cast on the public authority any obligation to answer queries, to elicit answers to his questions with prefixes, such as, why, what, when and whether. As an applicant, we can only seek information as defined in Section 2 (f) either by pinpointing the file, document, paper or record, etc., or by mentioning the type of information as may be available with the specified public authority. We can, for example, ask for all records /Copy of decision taken/Copy of note sheets to implement certain orders. We can ask for copy of orders pertaining to implementation period as per law under the rule but not “What would be the further maximum reasonable time required to implement orders?” The definition of information cannot include within its fold answers to the question "which" that would be same thing as asking the reason for a justification for a particular thing. The public information authorities cannot expect to communicate to the citizen the reason why a certain thing was done or not done in the sense of a justification because the citizen makes a requisition about information. Justifications are matter within the domain of adjudicating authorities and cannot properly be classified as information." So I request all my friends that we should call for information under the ambit of RTI rules so that there would not have been any denial to the sought information by the Public Authority.  

Source : IP/ASP Punjab blog