Dear Postmaster Cadre friends,
Kindly find the below memorandum which has to be submitted to the 7th CPC chairman by post by the postmaster cadre officials. Kindly copy the below texts and include your name and and put signature and forward the same to the 7th pay commission chairman within 31.07.14 as required by the team of 7TH CPC. Send the maximum copies to the 7th CPC team so as only it shall reflect well in the recommendations of the 7TH CPC. Thanking you in advance.
From
To
The Hon’ble Chairman
7th Central Pay Commission,
Post Box No. 4599, Hauz Khas P.O,
New Delhi 110 016
E-mail:- secy-7cpc@nic.in
Post Box No. 4599, Hauz Khas P.O,
New Delhi 110 016
E-mail:- secy-7cpc@nic.in
Subject :Submission
of Memorandum for POSTMASTER CADRE IN DEPARTMENT OF POSTS
Respected Sir,
I am submitting
herewith a Memorandum in respect of postmaster cadre of
Department of
Posts.. Ten hard copies of the memorandum are submitted by post separately.It is humbly prayed that the rights of the right people may
be ensured and hope the justice be delivered.
Thanking you with great regards,
Yours faithfully,
Date:
Place:
POSTMASTER CADRE
IN
DEPARTMENT OF POSTS
Preamble:
In INDIAPOST, it is a well known designation that
POSTMASTER is dear and near to every common man. Postmaster is the face of
Department of Posts shouldering all the
responsibilities in delivering all the schemes and goods to the citizens. The Postmaster cadre officials are the only personnel who can
not sit in the back office and designed only to lead the post office wherever
they are posted.It deserves a
better scale and promotional scopes in the present scenario as narrated below
and hope the POSTMASTERS shall be
dealt best by 7th CENTRAL PAY
COMMISSION.
1. Creation of separate Postmaster Cadre
in 2010-2011 with Great expectation:
This
is the first scrutiny by the Pay commission as the Postmaster Cadre was created after 6 th CPC in
Postal Wing in the year 2011-2012 . The following are the version of the
Government of India that while introducing the Postmaster Cadre are as
follows:
1.1
“Department of Posts operates mainly through its about 25500 Departmental Post Offices. The services it
offers have grown
in the traditional areas
of sale of stamps, booking of Money orders and Registered
letters as also in Savings Bank functions , especially where Post Offices disburse NREGA wages
to beneficiaries . In many
post offices these act invites are carried out electronically , new services like e-payment , e-post etc is also
offered. Further the Department has
also entered into agreements with private players
like Western Union
for money transfers. In the area of mail, both express, parcel and
traditional, the Department of Posts faces tremendous competition. It has to offer excellent services by way of
continuous upgrades in quality and in the add on value of its
mail products , like IOD , National billing ,
same day delivery
of corporate mail etc .
1.2 In spite of the long existence of the
Post Offices and challenges being faced
by the Department from private
players in the
field there had
never been an exclusive
cadre for Postmasters. The Postal Assistants, LSG/HSG-II / HSG- I etc.
are posted to man the posts of Postmasters. This system served the Department
quite well till some time back . But
now in order
to improve/upgrade the functioning of
the Post Offices ,
meet the present
day requirement of specialization in Postal office
management in the
wake of introduction
of technology, challenges from market
and to increase productivity it has absolutely become
essential to ens ure
that key Post
Offices are headed by PROFESSIONAL
MANAGERS . Thus, in order
to ensure that
professionally qualified, trained
and meritorious officials head the key Post Offices , it has been decided to introduce a separate cadre
of Postmasters comprising the following grades by carving out the posts from
existing General Line posts as ordered vide this
Directorates letter No . 13-2/201O-PE-I dt. 03 .02.2010:
I. Senior Postmaster 116 Posts (Rs .9300-34800+Rs.4800 GradePay).
II. Postmaster Gr- III 495 Posts
(Rs .9300-34800 + Rs.4600 Gr. Pay)
III. Postmaster Gr- II 511 Posts . (Rs.9300-34800 + Rs . 4200 Gr . Pay)
IV.
Postmaster Gr-I 2097
Posts (Rs.5200-20200 + Rs . 2800 Gr . Pay)
1.3. The
Recruitment Rules of the above stated grades have
since been Framed and notified.
A copy of the Recruitment Rules
called the Department of Posts, Senior
Postmaster (Group B Gazetted) ,
Postmaster (Grade III and II -
Group B non-Gazetted) and
Postmaster (Grade I - Group
C non-Gazetted) Recruitment Rules , 2010 , dated 9t h
September, 2010 is forwarded herewith
1.4 . Thus it may be noted that:
I. A
separate cadre of
Postmasters has been
created at the level
of LSG, HSG-II , HSG-I and PS
Gr 'B' by
carving out the
cadre from the
existing General Line
Cadre posts in
Postal Wing and
PS Gr . ' B' and designated
as Postmaster Grade l , Postmaster
Grade lI, Postmaster Grade III and
Senior Postmaster.
II. Initial
constitution of the
various Grades of Postmasters
shall be
done by inviting
options/applications from
the existing incumbents of
LSG , HSG-II, HSG-I in Post offices and PS Gr . 'B'.
III. In subsequent years all the
vacancies in Postmaster Grade I shall
be filled up through a
Limited Departmental Competitive
Examination, from amongst PAs with 5 years regular service in the
grade .
IV.
All the vacancies in
Postmaster Grade-I posts
shall be filled up by promotion from amongst
Postmaster Gr. I with 6
years regular service
in the grade (Including regular service in LSG , if any) .
V .
All the vacancies in Postmaster Gr. III posts shall
be filled up by promotion
from amongst Postmaster Gr.II with
5 years regular
service in the grade (including
regular service in HSG II, if any) .
VI.
25% of vacancies
in the grade
of. Sr . Postmaster will be
filled up by
promotion of Postmaster Gr . III
with 2 years of regular service in the grade
( including regular service in
HSG I, if any) and 75% by Inspector
of Posts (IPOs) with 6 years of regular service in the
grade on the basis of Limited
Departmental Competitive Examination
(LDCE).
VII.
The officials in PS
Gr ‘B’ and Senior
Postmaster (Gazetted) would
be eligible for
induction in IPoS ,
Gr'A' on the
bas is of a
consolidated eligibility
list.
1.5.
To begin with the Postal Circles, as per the provisions of
the Recruitment Rules, may
call for the options/applications with their bio-data from the
willing officials holding the
posts in the equivalent grades
for appointment as Postmaster grade I,
II and III
respectively . While
inviting for the
applications it may be categorically stated that:
A. Once an official submits his application he
will not be allowed to withdraw the
same.
B .
In the event
of their appointment as
Postmaster their further
career progression will
be in the
hierarchy in the Postmaster cadre only
as per the
provisions in the relevant
Recruitment Rules and
not in the General
Line .
1.6. The applications so received may be
scrutinized to find out the eligibility of the applicants. There after the applications of the eligible applicants may
be placed before the
Screening Committee mentioned under
Col. 11 of
the respective grades for
assessing their suitability based
on their ACRs
and vigilance clearance provided they
attain the minimum bench
mark of 'Good'. Those who are
found suitable they may
be arranged in the
order of seniority for appointment in
respective grade of
postmaster as they
enjoyed in the
General Line.
1.7. If after filling up the posts as per
procedure mentioned in above paragraph certain
number of posts
still remain unfilled the same
shall be filled up
by promotion as per the provision
contained in col. 12 of the respective Recruitment Rules. It may please
be noted that
in that event the unfilled
posts in Postmaster Gr-I will have
to be filled up
on the basis
of Limited Departmental Competitive Examination . The
pattern and scheme
for Limited Departmental Competitive Examination to fill up the
vacancies in the grade
of Postmaster Gr.I would follow shortly .
1.8 As per the information furnished by the
Circles, it is anticipated that there would be sufficient number of Higher Selection Grade‐I and Lower
Selection Grade Head Post Offices/Sub Post Offices identify the Offices for
deployment of Postmaster Gr.III and Postmaster Gr.I respectively. While dentifying the Offices, preference may be
given to Head Post Offices,Mukhya Dak Ghars, Offices identified for Core Banking Solution (CBS),
major delivery Offices and Offices located in prime locations serving as face of India Post. In case of such Circles where sufficient
number of Head Post Offices/Sub Post Offices of the level of HSG‐II is not
immediately available for deployment of Postmaster Gr.II, the Chief Postmasters General of the concerned
Circles may identify major Lower Selection Grade Sub Post Offices to deploy
them. While identifying LSG Sub Post Offices .Care may be taken that such Offices are identified
which are located in prime locations and have the potential to generate more business in
future.
1.9.
After the Head Post Offices/Sub Post
Offices are identified and notified for deployment of Postmasters, the
information regarding name/status of the identified Head Post Offices/Sub Post
Offices should be furnished to the Directorate as per the attached proforma.
The decision once taken by the Chief Postmasters General would be final and no
change in future would be permissible without consulting the Directorate.
1.10. The
posts will be
deemed to have
been designated as
Postmaster Gr.I, Postmaster Gr.II
and Postmaster Gr.III w.e.f. the dates those are filled up”.
1.11
The above are the excerpts from the Directorate’s instructions while
creating the Postmaster cadre and initial constitution of Postmaster
Grades. Thus it is beyond doubt that
this Postmaster Cadre is created by the Department of Posts with care and great
expectation to shoulder the responsibilities arising out of the technological
induction en masse.
2.
Assurance and Appreciation by the DOP
about the Role of Post Masters :
Further
, the Secretary to the Govt of India ,
Director General ,Posts & Chairman
Postal Services Board vide letter
D.O .No.1-28/2010-Trg dated August 11, 2011 to all the Postmaster
candidates in which the following truths and assurances are explicitly
expressed. They are as follows:-
2.1 “I take this opportunity to congratulate
all of you who are successful in coming into the newly created cadre of
Postmaster (Grade-I) either through a process of selection or through
examination. Postmasters are the front runners of this Department. The image of
the Post Office rests on their shoulders. Postmasters are the best person to
know the expectation of the customers and are in a position to fulfil them.
Traditionally in this country Postmasters command a great respect from the
people of the neighbourhood because of their involvement in the public work and
because of their integrity. Presently, we are passing through a phase of
transition as household mails are declining. Post Office, today, is being
perceived more as an organization retailing the financial and other public
services. I am sure, you will be able to rise to the occasion to satisfy the
changing perception of the customers and bring the Post Office back into the centre
of the community again.
2.2 The Postmasters' Cadre was designed
with great care and expectation. You have a career profile with lots of
responsibilities and challenges ahead of you. As Postmaster (Grade-l) , you have to manage a big office, immediately
on completion of your training to be held shortly at the Postal Training
Centre. As Head of the Office , you have to set example to others in the
matters relating to cleanliness of the office, punctuality and in extending
courtesy to the customers. You need to know the institutions that are coming
under your delivery jurisdiction, need to monitor personally the delivery of
mails in your office, you will need to develop leadership skills, patience and
prudence. I am sure; with all these efforts you all will be able to bring back
the past glory of this organization.
2.3. I wish
you all the best in your new exciting career.”
All the
above observations are of the own words of Director General, Department of
Posts.
2.4. The
career of Postmaster Cadre is so designed to meet the challenges of the present
scenario encounter by the Department of Posts form various corners such as the
issues related to technology implementation, customer delight, marketing management,
effective carrying out of strategies and policies of department to reach out
the targeted groups in a desired and fruitful manner, speedy implementation of
new products at root level etc. The need of the creation of new Postmaster
Cadre is established from the above description and proves its essentiality.
Thus the Postmaster cadre
deserves enhanced pay in commensuration of the weight it ordered to be shouldered.
3. Recruitment and selection &
syllabus to the Postmaster Grade-I LDCE :
3.1 After initial constitution of Postmaster
Grades, all the Postmaster Grade I are to be filled up by Limited Departmental
Competitive Examination from the Postal Assistants with minimum five years of
service. By this way, right from the Year 2011 continuously in the
Years 2012 & 2013 , the vacant Postmaster Grade-I posts have been filled up through LDCE. In the current year 2014 also, the same
process is going on. Due to Luke warm response of volunteers under initial
constitution more than seventy percent
of vacancies of Postmaster Grade I are forced to be filled up in the year of
2011 through Limited Departmental Competitive Examination (LDCE) at the time of
commencement itself. Afterwards , all the vacancies arising in the Postmaster
Cadre I are being filled every year through LDCE only as per the provisions
prescribed in the Recruitment Rules for the Postmaster Cadre.
3.2 SYLLABUS FOR DEPARTMENTAL COMPETITIVE EXAMINATION FOR THE POST OF POSTMASTER GRADE- I IN POST OFFICES.
3.2.1. The examination for Postmaster Grade–I, consists of two papers of 100 questions & 90 minutes duration each. The questions will be on the pattern of objective type multiple choice Questions.
PAPER – I
(i) Customer
Services & Grievances
a) Compendium of
processing and disposal of public complaints
b) Knowledge about
DOPG, DOARPG and RTI cases.
c) Consumer Forum /
Post Forum/Citizen Charter
d) Central Civil
Services (Classification, Control & Appeal) Rules
e) Conduct Rules
f) Financial Hand
Books
(ii) Postal
Operations
Acts/Rules/Guidelines
relating to inland and foreign post/mail operations, money remittance, savings
bank schemes and certificates, rural and postal life insurance ,Latest administrative and operational
instructions/guidelines issued by the Department
PAPER –II
a) Knowledge of
products and services of Department of Posts
b) Marketing:
Principles of marketing; assessment of related products and services
c) General
Awareness and Current Affairs including general mental ability test covering
logical reasoning (verbal and non verbal), numerical analysis (Arithmetic) and
basic mathematical equations and statistical tools like mean, median, mode,
graphical representation of data, comprehension and basic language skills.
d) General
principles of technology.
e) Basic technology
requirement – computer, server, laptop
f) Connectivity
of computers
3.3 From the above Syllabus for the LDCE of
Postmaster Grade-I, one can understand that the abilities of multifarious
activities such as Customer service, Grievance handling, marketing, General
awareness, Logical reasoning, Basic computer technology apart from Departmental
rulings and products are tested for Postmaster Grade I and no such marketing
and technology subjects are taken part in other LDCEs for Inspector, Posts and
Postal services Group B. This only tested category of Postmaster Cadre in
marketing and technology are not given opportunity to enter in the
administrative offices like Divisional Superintendents , Assistant Directors
and as sub divisional heads at least for certain percentage.
4.
DUTIES AND RESPONSIBILITIES OF POSTMASTERS
4.1 The various and enormous duties of the
Postmasters are listed in every manual volume and Rule book of DoP. As Postmasters are the functional supervisors
for all operations and transactions in a Post office either directly or
indirectly as envisaged by the Department, they deserve for a better deal and
scale in the background of recent creation of separate Postmaster Cadre.
(a) They function as the Disciplinary authority for MTS, Postman&
GDS with semi- judiciary powers par with an Inspector Posts or Assistant
Superintendent, Posts of a sub division.
(b)
They function as the sub-Appointing authority par with an Inspector Posts or
Assistant Superintendent, Posts of sub divisions in the matters of appointments
of Gramin Dak Sevaks and placement of Postmen & MTS.
(c) They function as the Leave Sanction Authority
except in Town Sub offices for all kinds of leave for Postman, MTS and for GDS
under them. In the case of all subordinates including supervisors and Postal
Assistants , they function as the Casual leave & RH leave sanctioning
authority and maintaining the accounts and credit of Casual leave & RH.
(d)
They function as reporting officer in the process of maintenance of “ Annual
performance Appraisal Report ” ( Earlier CR, now APAR) for Postmen & MTS a vital and important
document for DPC to decide a Promotion.
Apart from the executive tasks
entrusted, they are doing the following routine duties, all are prescribed in
manuals, instructions & circulars issued by the DoP from time to time.
4.2 A. General
1. Opening of office
2. Supervising Cleaning and mopping of office
3. Ensure punctual attendance of staff
4. Maintenance of Attendance Register
5. Allocation of duties to staff for the day
6. Attending Table Sorting of Mails received for delivery
7. Identification of Unpaid and Insufficiently Paid articles
8. Maintenance of Unpaid Register
9. Authorisation of Money orders and electronic MOs for delivery
10. Authorisation for Treasurer for payment to Postman
11. Check Registered / Speed Post articles received
12. Ensure Postman to Proceed on for delivery in time
13. Check Letters and Circulars received
14. Circulate circulars for Staff
15. Attend Phone Calls
16. Check emails
17. Check Customer care complaints
18. Check ePost messages received for delivery
19. Check Articles booked at counter in random
20. Prepare cheques for Wdls above 20000/-.
21. Attend supervisory work for SB transactions
22. Check Sanchay Post Pending forms for sanction.
23. Check cash excess or shortage with treasurer
24. Order Drawal of Cheques from bank / Cash
25. Order Remittance of Cash to Bank / Cash Office.
26. Attend Public enquires and complaints at office
27. Check filing of work papers of the previsous day
28. Ensure Punctual Clearance of Letter boxes
29. Supervise sorting of outward ordinary mails
30. Check Postman Return within dispatch schedule
31. Check Articles returned by postman
32. Check Redirection / Refused / left articles for dispatch
33. Check Payment vouchers of eMos and Mos
34. Ensure Articles returned are dispatched on the same day
35. Check of Standard Remarks by Postman
36. Check all articles booked are dispatched on the same day.
37. Check articles in deposit with the Abstract
38. Collect Articles in deposit for safe custody
39. Ensure undelivered insured articles with treasurer
40. Check VP articles in deposit with VP Register
41. Check Consolidation of VP / MO
42. Check Registered / Speed / Parcel Abstract and sign
43. Check POS account verification for all staff
44. Authorize eMos booked
45. Check submit accounts for Postman / window
46. Check and sign Schedules printed in POS / Postman
47. Check TCB with the physical balance of cash and stamps
48. Check for incorporation of accounts in Daily account
49. Invoicing Documents and requests in daily account
50. Generating and Printing of Daily Account
51. Cross check Documents with Daily account
52. Preparation of Account Bag for dispatch
53. Closing of Office.
B. Additional Duties of a Postmaster of Post offices with Branch Postoffices
54. Ensure Articles for BOs are sorted
55. Ensure accountable items are invoiced in BO slip
56. Ensure Instructions and circulars are sent to BO
57. Ensure cash request and cash remittance to BO
58. Ensure supply of forms and stationery to BO
59. Ensure closing of BO bag in time for conveyance
60. Opening of BO bags
61. Check remittances sent is acknowledged
62. Check remittances received at office with TCB
63. Check BO daily account items with vouchers
64. Check for same day delivery of mails at BO
65. Check for articles in deposit with reasons
66. Check Mos in Deposit with reason
67. Check for request for cash and stamps.
68. Check accounts and closing balances of Bos
69. Check for accounting of unpaid articles at Bos
70. Ordering, scrutinizing of BO daily account.
71. Check and sign the BO summary posted.
72. Transfer of Items and Vouchers to respective branches
73. Check for incorporation of BO accounts in SO
74. Check for any irregularities, Omission in BO
75. Reporting of irregularities to the concerned authority.
C. Daily Duties relating to Softwares at Office
76. Switch on Server and ensure Client Systems are on
77. Authorise Day Begin, Shift begin packages in sequence
78. Activate or Inactivate users accordingly
79. Change Names of Postman if any for the day
80. Allocate work for the day in each software
81. Check Consolidated reports in POS at regular intervals
82. Order Cash tranfer to Treasurer from Pos / SB counter
83. Submit Postman Cash to Treasurer
84. Tranfer VP Particulars for POS for booking
85. Authorise SB transactions at Sanchay Post
86. Submission of accounts for Postman
87. Verification of transactions for POS
88. Verification of SB transactions at SB Cash
89. Day end / Shift end of Softwares in Sequence
D. Periodical Duties of Postmaster in maintenance of systems and
equipments
at office
90. Check UPS and Batteries at office
91. Check Genset periodically for cleaning and servicing
92. Purchase of Diesel /Kerosene for Gensets
93. Check printers for refilling and gatridge changes
94. Ensure cleaning of all systems by AMC thro Divisional office
95. Ensure Disk cleaning and defragmentation
96. Check Back-up
97. Ensure updation of software
90. Check UPS and Batteries at office
91. Check Genset periodically for cleaning and servicing
92. Purchase of Diesel /Kerosene for Gensets
93. Check printers for refilling and gatridge changes
94. Ensure cleaning of all systems by AMC thro Divisional office
95. Ensure Disk cleaning and defragmentation
96. Check Back-up
97. Ensure updation of software
E. Daily Duties relating to Systems and softwares
98. Ensure that all communication packages work.
99 . Updation of MIS
100. check emails and sites for updation
101. Reply to Complaints at CCC website
102. Transfer of sanchay post data
103. Transfer of DB analyser data.
104. Watch for Updation of antivirus and OS
105. Ensure upgradation of Drives and space in system
F. StandardDuties of Postmaster relating to office Accounts / Assets and fittings& Stock maintenance
106. Maintain Stock book for all furnitures fittings
107. Maintain stock books for all display boards
108. Maintain stock / history sheets for all systems and devices
109. Maintain stock book for all sotware CDS
110. Maintain stock book for all stationery items
111. Maintain stock books for all SB & certificate related items
112. Maintain stock book for all Postal Stationeries
113. Maintain stock book for all unservicable items of the office
114. Maintain stock book for all condemned items
G. Duties relating to Preparation of Accounts and statements
115. Preparation of monthly report and submission to HO
116. Preparation of Business Annexure II statement for DO/RO/HO
117. Preparation of SO account month wise
118. Preparation and submission of money order Returns on fortnightly basis
119. Submission
of Paid substitute bills for Postmen& MTS
120. Preparation of Leave orders and APAR for Postmen& MTS
121. Daily submission of Business development report
120. Preparation of Leave orders and APAR for Postmen& MTS
121. Daily submission of Business development report
122. Checking
of SO Slip and documents received there on
123. Payments relating to salary and mazdoor for staff
124. Payments relating to GPF and other advances
125. Preparation of Bills paid list for HOs
126. Settlement of OM from HOs and SBCO
127. Updation of erros in Sanchay Post softwares
128. Preparing and forwarding of half yearly balances for Recurring Deposit accounts & Checking of half yearly balance report pertaining to MIS accounts
.H.Duties relating to Inspection Reports and Verification Reports
129. Compliance report for Inspection Reports and Visiting Reports
130. Explanations and reporting for IR s and VR s
131. Facilitating for inspection of records as and when needed
132. Maintenance of Order book
133. Verification of memos received from Sub Divisions
134. Submission of Yearly Village Returns and Half Yearly enumeration returns
I. Duties relating to his own office
135. Preservation of records according to periods
136. Maintenance of MDW, DMSL , Duty chart , Book of information
137. Maintenance of Complaints and suggestion Book
138. Maintenance of CMAB
139. Drawal of cheques for Payments for accounts closed
140. Drawal of cash from bank
141. Maintenance of remittance register for cheques / cash to banks
142. Ensuring clearance of cheques presented to bank
143. Updation of date of clearance of cheques for ebills
144. Maintaining Office Order book
145. Daily check on closing stamp advance for office and staff
146. Ensuring cleaning of all seals and stamps of office
147. Check and signing Book of Postmarks on daily basis
148. Ensuring staff for relief on leave / Deputation / Training
149. Attending customer enquiries at office and clarification of doubts
150. Indenting for Forms and stationery
151. Indenting for stamps
152. Indenting for cash certificates
153. Indenting for Pass book and other registers
J. Duties as a Care taker of the Office Building and premises
The Postmaster shall see:
154. Outside campus cleaned and garbage removed
155. Watering of plants/trees/lawn
156. Cutting of hedges and trimming of trees whenever required
157. All the campus lights and back lit boards in working order
158. Cleaning and mopping of office floors with disinfectant
159. Cleaning and mopping of counter area twice a day or more as per the
customer traffic and empting of waste paper baskets in public hall/office hall
160. Dusting of furniture/counters
161. Cleaning of window glass panes / counter glasses with water/spray
162. Cleaning of toilets with phenyl/ disinfectant and availability of water
163. Cleaning of wash basin and availability of naphthalene balls
164. Punctuality of staff
165. Availability of soap/liquid soap in toilet
166. Mopping of drinking water area every half an hour
167. Availability of sufficient cash at the counters
168. Fans / Tube lights/roof/walls to be cleaned at frequent interval as required at least once in a month
169. Ensure availability of forms used by the customers at the identified place in public hall.
170. Proper display of Notices and Instructions for the public at the allotted space
123. Payments relating to salary and mazdoor for staff
124. Payments relating to GPF and other advances
125. Preparation of Bills paid list for HOs
126. Settlement of OM from HOs and SBCO
127. Updation of erros in Sanchay Post softwares
128. Preparing and forwarding of half yearly balances for Recurring Deposit accounts & Checking of half yearly balance report pertaining to MIS accounts
.H.Duties relating to Inspection Reports and Verification Reports
129. Compliance report for Inspection Reports and Visiting Reports
130. Explanations and reporting for IR s and VR s
131. Facilitating for inspection of records as and when needed
132. Maintenance of Order book
133. Verification of memos received from Sub Divisions
134. Submission of Yearly Village Returns and Half Yearly enumeration returns
I. Duties relating to his own office
135. Preservation of records according to periods
136. Maintenance of MDW, DMSL , Duty chart , Book of information
137. Maintenance of Complaints and suggestion Book
138. Maintenance of CMAB
139. Drawal of cheques for Payments for accounts closed
140. Drawal of cash from bank
141. Maintenance of remittance register for cheques / cash to banks
142. Ensuring clearance of cheques presented to bank
143. Updation of date of clearance of cheques for ebills
144. Maintaining Office Order book
145. Daily check on closing stamp advance for office and staff
146. Ensuring cleaning of all seals and stamps of office
147. Check and signing Book of Postmarks on daily basis
148. Ensuring staff for relief on leave / Deputation / Training
149. Attending customer enquiries at office and clarification of doubts
150. Indenting for Forms and stationery
151. Indenting for stamps
152. Indenting for cash certificates
153. Indenting for Pass book and other registers
J. Duties as a Care taker of the Office Building and premises
The Postmaster shall see:
154. Outside campus cleaned and garbage removed
155. Watering of plants/trees/lawn
156. Cutting of hedges and trimming of trees whenever required
157. All the campus lights and back lit boards in working order
158. Cleaning and mopping of office floors with disinfectant
159. Cleaning and mopping of counter area twice a day or more as per the
customer traffic and empting of waste paper baskets in public hall/office hall
160. Dusting of furniture/counters
161. Cleaning of window glass panes / counter glasses with water/spray
162. Cleaning of toilets with phenyl/ disinfectant and availability of water
163. Cleaning of wash basin and availability of naphthalene balls
164. Punctuality of staff
165. Availability of soap/liquid soap in toilet
166. Mopping of drinking water area every half an hour
167. Availability of sufficient cash at the counters
168. Fans / Tube lights/roof/walls to be cleaned at frequent interval as required at least once in a month
169. Ensure availability of forms used by the customers at the identified place in public hall.
170. Proper display of Notices and Instructions for the public at the allotted space
171. Genset
is in working order and its cleanliness and readiness
172. Availability
of sufficient diesel
173. UPS in working order – water level of batteries checked
174. Availability of sufficient office stationary
K . Duties relating to BD and Marketing
175. Ensure sale of Retail Post items for Business
176. Market all retail post items
177. Ensure placement of Advertisement Boards in and out of office
178. Ensure sufficient stock of Retail Post items by Proper indenting .
179. Attend meetings and melas
180. Provide Daily / Weekly / Monthly / quarterly / half yearly / Annual reports as required
173. UPS in working order – water level of batteries checked
174. Availability of sufficient office stationary
K . Duties relating to BD and Marketing
175. Ensure sale of Retail Post items for Business
176. Market all retail post items
177. Ensure placement of Advertisement Boards in and out of office
178. Ensure sufficient stock of Retail Post items by Proper indenting .
179. Attend meetings and melas
180. Provide Daily / Weekly / Monthly / quarterly / half yearly / Annual reports as required
L.Duties relating to E- based services
181. Market and book IMOs and Videsh MOs at office
182. Facilitate customer with refreshment for IMT transactions
183. Explain features of e products and service
M . Duties relating to PLI and RPLI
184. Procure PLI and RPLI business for the target allotted to the office
185. Conduct melas and Drives for motivating & procuring RPLI
186. Process policy proposals for submission to Sub Divisional Head
187. Account Proposals and Insured value procured at office and BOs
188. Issue Certificate of Credit for Premiums paid at the office
189. Process and send loan / closure / maturity of policies
190. Payment of Maturity / loan for policies at office marked by HO
191. Motivate Postman and GDS officials for procurement of RPLI policies
N . Duties relating to repairs to Software / Systems and equipments
192. Log call with the AMC company for repair to systems and equipments
193. Inform DO / SA on software problems
194. Inform RO on problems referred to .
195. Record all problems relating to software / hardware and equipments
196. Ask for replacement of systems and equipments for repaired one
197. Call log with BSNL authorities for internet connectivity problems
181. Market and book IMOs and Videsh MOs at office
182. Facilitate customer with refreshment for IMT transactions
183. Explain features of e products and service
M . Duties relating to PLI and RPLI
184. Procure PLI and RPLI business for the target allotted to the office
185. Conduct melas and Drives for motivating & procuring RPLI
186. Process policy proposals for submission to Sub Divisional Head
187. Account Proposals and Insured value procured at office and BOs
188. Issue Certificate of Credit for Premiums paid at the office
189. Process and send loan / closure / maturity of policies
190. Payment of Maturity / loan for policies at office marked by HO
191. Motivate Postman and GDS officials for procurement of RPLI policies
N . Duties relating to repairs to Software / Systems and equipments
192. Log call with the AMC company for repair to systems and equipments
193. Inform DO / SA on software problems
194. Inform RO on problems referred to .
195. Record all problems relating to software / hardware and equipments
196. Ask for replacement of systems and equipments for repaired one
197. Call log with BSNL authorities for internet connectivity problems
O. Duties relating to office expenditure
198. Monitoring the Use of telephones only for official purpose
199. Ensure the bill does not exceed the authorized limit for the Office
200. Ensure forms are not misused and wasted at office
201. Ensure electric appliances are switched off when not in use
202. Ensure that office stationery is not put to waste
203. Economical usage of water & Electricity
and fetching of optimum results.
All the
above duties are illustrative and not
exhaustive. In the
changed environment of total technology induction on regular basis new tasks
and responsibilities are inclusive for this cadre. It is imperative to divulge
that this Postmaster Cadre, the face of the Department as rightly said by the
Secretary, Department of Posts “Postmasters are the front runners of the
department; Postmasters are the best person to know the expectations of the
customers and in a position to fulfil them”
In a nutshell, the duties of Marketing, HR
management, Grievance handling, Planning, Organizing, Staffing, Directing, Coordinating, Reporting, stock management, hardware & software basics and updates,
current products with trend and tactics etc are additional to their
unintermittent regular supervisory roles in the following software modules (i)Postman
(ii) Subaccount (iii) Speednet (iv)
Despatch (v) Point of Sale (vi) Sanchay
post(vii)SB Cash (viii)Treasury (ix) e-Payment (x) e-MO apart from communicative web applications
like customer Care& grievance handling , eMO Client, ePayment Client,
Accounts MIS, Project Arrow , Speed net communication, Regnet , iMO and other business partners web applications
like Western union Money Transfer, MoneyGram , Travel Ticket Booking modules of
various tie up companies. Postmaster is expected to be fluent in all the
modules introduced by the postal department. Postmasters in all Taluk head
quarters are designated as CAPIO (Central Assistant Public Information Officer)
for all Central Government departments and doing an important role under RTI.
5. Vertical
and Horizontal Relativities and Disparities :
5.1 Postmaster Cadre is created as an aftermath
effect of technological drive and implementation of various business tie-ups’.
This Cadre is given birth after Sixth CPC .
The
comparison of duties and responsibilities were not properly taken in to account
while fixing the Grade pay of Rs 2800/- for Postmaster Grade- I where as this
cadre was deserved for Grade pay of Rs 4200/-or even more. It was lower ranked
during its birth and under feed causing desperation and frustration among the
entrants of this Cadre.
5.2 The
entry level qualifying service of Five Years is common for both the LDCEs of
Inspector, Posts Examination & Postmaster Grade I examination. Both are
Merit based and not qualifying in nature. But due to its origin under initial
constitution clause by carving out from General line, the scale of pay for this
cadre is under estimated. As of now, more than seventy percent of Postmaster
Grade I are in place meritoriously come out through LDCE. The inequality shown in
the scale is unscientific, irrational and illogical. It deserves the starting
Grade pay of Rs 4200/-or more comparative with that of Inspector Posts.
5.3 The duties designed and assigned to
Postmaster cadre is totally supervisory in nature and they need to be fluent in
all the software modules both as Operator (for guiding subordinates) and as Supervisor.
Being a supervisor , the Postmaster Grade-I should explicitly be put in the
scale of Pay Band II , not below the Grade pay of Rs 4200/- by virtue of its
own position even without the need of comparison to any cadre .
5.4 Postmaster Cadre is under its first scrutiny
of CPC as this is a product hatched after Sixth CPC. The responsibilities are
thronged and expectations are more from this cadre. There is a high percentage
of requests for reversion to feeder cadre from this Postmaster Cadre but the
rules are specific for this cadre to prohibit reversion. Reversion intention is
mainly due to lesser pay scale disproportionate to tasks, disparity and
inequality with the comparable cadres like Inspector Posts in the own
department, Section officers, Assistants even having lesser tasks in other
Departments /Ministries
5.5
Postmaster Cadre is expressly forbidden to appear in any promotional
examination like PS Group B, Senior Postmaster and even for Inspector, Posts to
enhance their Grade pay & to fulfil career aspirations. This strange
provision is distancing and neglecting the Postmaster cadre to get their right
of “EQUALITY” as enshrined in our mighty constitution. It is very peculiar that 75 percentage of Senior
Postmaster posts are set to LDCE in which the Postmaster Cadre officials are
not permitted to sit. The entire examination Quota is only for Inspector line
despite they never belong to Postmaster Grade Hierarchy by which name the
Postmaster cadre officials are prohibited for appearing in PS Group B LDCE and even for Inspector, Posts LDCE .
5.6 The
normal promotional scopes in the hierarchy for the Postmaster cadre and
Inspector line are tabled below for comparison.
|
Post Name
|
No of Posts
|
Remarks
|
|
Postmaster Grade-I
|
2097
|
|
|
Postmaster
Grade- II
|
511
|
|
|
Postmaster
Grade-III
|
495
|
|
|
Senior Postmaster
|
29
|
Out of Total 116 Posts,
87 posts ( 75%) for LDCE only for Inspector line. Postmaster Grade
officials are “NOT PERMITTED” to appear to their own hierarchical promotional
post .
|
|
Post Name
|
No of Posts
|
Remarks
|
|
Inspector , Posts
|
2187
|
|
|
Assistant
Superintendent,Posts
|
1824
|
|
|
PS Group
B
|
657
|
For Normal promotion to IP line officials
|
|
Senior
Postmaster
|
87
|
LDCE Exclusively for IP line – Out of their Hierarchy
|
|
PS Group
B
|
166
|
LDCE Exclusively for IP line- 19 % Exam Quota
|
The above table explicitly portrays that the
Inspector Line officials are getting their promotional posts comfortably where
as the Postmaster Grade posts are so created with less than one third of the
opportunity as available for the IP line officials.
|
LDCE
|
IP line
|
Postmaster Cadre
|
General line
|
|
IP examination
|
-----
|
Not Permitted
|
Up to LSG permitted
|
|
PS Group
B
|
Permitted
|
Not Permitted
|
LSG & above Permitted under 6% quota
|
|
Senior
Postmaster
|
Permitted
|
Not Permitted
|
Not Permitted
|
|
|
|
|
|
|
|
|
|
|
It is noticeable that the Inspector Posts are
eligible for all Promotional departmental examinations but the Postmaster Cadre
is denied for all, even in their own Hierarchy. On knowing the pitiable
position , a great majority of Postmaster grade officials are even ready and
willing to go back to their feeder cadres , the Postal Directorate exclusively
framed a provision of not allowing the Postmaster Cadre officials for reversion
and no such discrimination is in existence for any other cadre under Government
of India. Many erstwhile LSG & HSG
II officials who were eligible for appearing in PS Group B after innocently
opted for Postmaster Grade under initial constitution were denied. In the years
2011 and 2012, the zealed and enthustic Postmaster cadre optees of General line
are kept out from PS Group B LDCE which Exam have been conducted after several
years. This is not only a great loss to the optees of Postmaster Cadre in their
career elevation but to the department by blocking young blood in this lateral
entry. Some aggrieved Postmaster cadre officials have won their cases in CAT
Chennai in OA No.676/2011 recently. While in a reply to the staff side by the
Directorate regarding allowing exclusively the IP line officials for 75 % of
Senior Postmaster posts is for the sake of LATERAL ENTRY of YOUNG BLOOD, why
not it is not in the case of Postmaster Cadre. The same analogy of lateral
entry opportunity through LDCE will be extended to Postmaster cadre officials
in the ‘Senior Postmaster examination’ and also in the ‘ Postal services Group
B examination’ not only to induct the
talented but also to fulfil the career aspirations of the disappointed , deserted
category of Postmaster Grade officials. It is the duty of the Government to
fulfil the career aspirations of every cadre, but contrary, the newly born
Postmaster Cadre is either ignored or forgotten child for feeding and now
crying before the 7th CPC hoping to get justice.
6. Prayer before 7th CPC for Postmaster Cadre
As described in the pre-paras , the importance
and motive for the creation of the Postmaster cadre is more useful and serving
the purpose of reaching out the goals and fulfilling the needs of survival and
betterment stationed at all important terminals and junctions spread out our
nation. The DoP could launch and go ahead as planned in 10th ,11th
and finally in 12th Five year plan at large , by
advancing the work force and important field levels and the role of
Postmaster Cadre cannot be under estimated who leads at fields for such transformation.
The
Postmaster cadre officials are the only personnel who can not sit in the back
office and designed only to lead the post office wherever they are posted
The Main prayers are as follows:
A. The Grade pay of the Postmaster
Grade-I shall be enhanced Rs 4600/- from the existing Rs 2800/- and correspondingly
as Rs 4800/- & Rs 5400/-
to Postmaster Grade-II and Postmaster Grade-III
B. All the Postmaster Cadre
officials shall be allowed to take part in all LDCEs for promotion to
Postal Services Group B and Senior Postmaster cadres and allowed to take part
in the administrative cadres.
C. 25% of posts of ASSISTANT
SUPERINTENDENT OF POSTS are to be allotted to LDCE in which Postmaster cadre is
made eligible to appear in the above LDCE
D. All the Head Post offices situated
at District Head Quarters shall be put under Senior Postmasters.
E. Fifty percent of Senior Postmasters are to be allotted for
hierarchical promotion to Postmaster cadre by seniority & Remaining Fifty
percent shall be thrown to LDCE
F. The Present proportion of
Postmaster Grade I,II,III is 4:1:1 is
comparatively very less than the Inspector Posts cadre and this proportion
shall be optimized as 2:1:1 by enhancing the number of Postmaster Grade II
& III posts
G. The Postmaster Grade officials are the only tested category in DoP in
Marketing, Technology & Business Development Matters apart from all
Departmental volumes as all the subjects
above mentioned form part in the Postmaster Grade Examinations only and
hence they shall be accommodated in Divisional office, Regional office, Circle
office and at Apex levels at least to certain extent .
H. The Postmaster Grade II & III are to be provided with Gazetted
Status not only in the interest of officials but for the easy accessibility of
a Gazetted Central Government officer to common Public.
I. The Financial Powers of the In-charge of the Post offices may be
enhanced to cater the present need in the changed technologically advanced
scenario of Post offices & maintain customer relationship.
It is humbly prayed that
the rights of the right people may be ensured and hope the justice be
delivered.
Thanking you with great regards,
Yours faithfully,
----------------------------
Whether each official had to send 10 hard copies to CPC?
ReplyDeleteV. Srinivasan
PM Grade I
Valapady SO
636115